Effective Date November 16, 2020
Note: Our Privacy Policy has been updated. Please review the updated Privacy Policy carefully before using any Showtime Networks Service. By using any Showtime Networks Service, you consent to the terms of the updated privacy policy.
Welcome to the network of interactive services provided by Showtime Networks Inc. or its affiliates (collectively, "Provider," "Showtime Networks," "us," or "we"). Provider is committed to protecting the privacy of its users and has prepared this Privacy Policy to inform users concerning the protection of privacy on Provider’s websites, mobile and connected TV applications, features, products and services that include an authorized link to this Privacy Policy (collectively, "Services").
This Privacy Policy describes, among other things, the types of information collected about you when you visit the Services; how your information may be used and when it may be disclosed; how you can control the use and disclosure of your information; and how your information is protected.
This Privacy Policy applies to information, including contact information, collected about you by our Services. Please review this Privacy Policy carefully. In addition, please review our Terms of Use, which govern your use of the Services.
Please note that the Services are intended solely and exclusively for residents of the United States, its territories and possessions ("U.S.") while they are located in the U.S. Accordingly, this Privacy Policy is specifically directed only towards residents of the U.S. If you are located in the European Union or elsewhere outside of the U.S. and you use the Site contrary to our Terms of Use, you do so at your own risk and initiative, and are responsible for compliance with any applicable local and national laws. Please be aware that any information you submit to us will be transferred to and processed in the U.S and subject to U.S. law, which may not be equivalent to the laws in your country of residence. By using the Site and/or providing us with your information, you consent to this collection, transfer, storage and processing of information to and in the U.S., and waive any claims that may arise under your own local and national laws.
Information you provide directly to Provider Services.
You are not required to provide information about yourself when you visit our Services. Our Services may ask you for different types of information when you register for certain services, access various content or features, or directly contact the Services including:
Information we collect automatically on Provider Services.
Our Services may collect certain information automatically, including:
Some Internet browsers include the ability to transmit "Do Not Track" signals. Since uniform standards for "Do Not Track" signals have not been adopted, the Services do not process or respond to "Do Not Track" signals. To learn more about "Do Not Track", please visit "All About Do Not Track".
Information we obtain from other sources.
Where permitted by applicable law, we may collect information about you from other sources, including through interactive applications (e.g., mobile devices, third party services, and embedded audio and video players), from co-branded partners and websites (e.g., on our Facebook pages), and from commercially available sources (e.g., data aggregators and public databases). The following are examples of information we may collect from other sources:
Combining information.
Please note that all of the information we collect about you may be combined, including to help us tailor our communications to you and to develop rich online content and services across our Services.
Information collected by third parties.
The Services may use services provided by third-party advertising and market research companies. When you visit the Services, these companies may use technologies such as cookies and pixel tags to collect information such as your IP address, video content that you have watched and what page you are visiting when you view a page, video, or email in which a tag is embedded. The information practices of these advertising companies are governed by their own privacy policies and are not covered by this Privacy Policy. If you would like more information on your choices regarding this practice and the use of this information, click here and here.
When you select a link from one of our Services to a third party service, any information that you disclose on the third party service will be governed by that service’s privacy policy and not this Privacy Policy.
We only use payment information, such as credit card numbers, as necessary for completing a particular transaction or fulfilling a service (e.g., paid subscriptions or awarding prizes to contest winners) or as otherwise required by law.
We generally use other information we collect about you to:
Provider is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you.
You can choose to enjoy content and features on certain of our Services without providing us directly with any information about you; however, as described above, some information may be collected automatically or be requested so that you can take advantage of certain features and services offered on the Services.
You have various options for expressing your preferences regarding our newsletters and other promotional communications. For example, with respect to SHO.com, you may opt out of receiving promotional email or text communications from a particular Service by following the instructions contained in any such communication. Please note that even if you opt not to receive promotional communications, we may still send you communications relating to your use of the Services, such as administrative messages, service announcements, or terms and conditions of your account.
While each browser is different, browsers generally provide you options to accept all cookies, reject all cookies, notify you when a cookie is set, or delete cookies periodically.
If you choose to share contact information with us, you may have the opportunity to update certain such information on a Service through your user account profile on that Service. You also may update your information by contacting us. If you ask us to close your account, we will do so within a reasonable period of time. Please note that we may need to retain some information about you as a result of our ordinary procedures for operation of the Services or in order to satisfy our legal and security obligations. For example, some of your information may remain in back-up storage even if you ask us to close your account. In some cases, you may be entitled under local laws to access or object to the processing of information that we hold relating to you.
We are committed to protecting your information. We have adopted technical, administrative and physical procedures to collect, manage, maintain and store user information in a manner designed to help protect your information from loss, misuse, unauthorized access, and alteration. Unfortunately, no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using our Services, but we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Please refer to the U.S. Federal Trade Commission’s website for information on how to protect yourself from identity theft.
To access and use our connected TV applications that do not incorporate the linear feed of the SHOWTIME television service, you must be at least 14 years of age. All of our other Services are designed for and targeted to adults. You must be at least 18 years of age (or whatever the applicable age of majority (legal adulthood) is where you are located) to use them, except to the extent you have the permission of your parent or guardian to use a Showtime Anytime sub-account, as described in Section 9 of our Terms of Use.
We are sensitive to parents’ concerns about the collection of information from children. Accordingly, we do not desire to collect or retain personal information from children under the age of 18, even if they are authorized to use a connected TV application or Showtime Anytime sub-account. If, during the registration or account management process, we learn that a user is under 18, we delete any personal information collected from that user.
This Section 9 contains additional provisions that apply if you are a resident of the State of California.
9.1 California Consumer Protection Act. The California Consumer Privacy Act ("CCPA") provides consumers who are residents of the State of California with specific rights related to their personal information, subject to certain exceptions. It also requires us to disclose the information we collect, the purposes for which we collect it, and what we share and disclose.
9.2 The Personal Information We Collect and Why. You have the right to know what personal information we collect and why. The information we collect and the purposes for which we use it are described in this Privacy Policy under "Information Collected" and "Use of Information" above.
9.3 The Personal Information We Share or Disclose. You have the right to know what personal information we disclose or share with third parties. The personal information we share is described in this Privacy Policy under "Disclosure of Information".
9.4 Right to Know. You have the right to ask us what personal information we have collected from you over the past 12 months. You may make such requests up to twice a year.
9.5 Right to Delete. You have the right to ask us to delete your personal information. In certain circumstances the law may not require or permit us to delete certain personal information, but if we cannot honor a deletion request, we will tell you.
9.6 Right to Opt-Out ("Do Not Sell"). You have the right to tell us not to disclose or transfer your personal information to a third party in exchange for something of value. The CCPA refers to this as your right to say "Do Not Sell" my personal information. If you opt out of disclosure or transfer of your personal information, you may later opt-in again to having your personal information move more freely.
9.7 Exercising Your Rights
9.7.1 Right to Know and Right to Delete. You may ask us for the personal information we have about you, or ask us to delete your personal information, by accessing our CCPA Rights Management Tools available at (http://privacy.cbs/managemyrights) or by calling 1(888)-841-3343. When you make a request online, we will verify your identity by sending you an email and asking you to respond. When you call the toll-free number, you must leave a name and address or email address we can use to contact you.
If you ask what personal information we have received from you, and we cannot verify your identity, or if providing the information you have requested creates a security risk, we will give you a general description of the type of personal information we have about you.
If you ask us to delete your personal information, and we can’t verify your identity and confirm that you made the request, we will not be able to honor it. Generally, though, if we can confirm your identity and your request, we will delete, de-identify, or aggregate your personal information so it can no longer be associated with you. There are some reasons that the law may require or permit us to keep your personal information, however.
9.7.2 Opt-Out (Do Not Sell). If you do not want us to disclose or transfer your personal information to a third party in exchange for something valuable, you may opt out by clicking Do Not Sell or calling 1(888)-841-3343. When you call our toll-free number, you will need to leave a name and address or email address that we can use to contact you.
9.7.3 Authorized Agents. If you are an authorized agent, you must submit your request at http://privacy.cbs/managemyrights. We will contact you with further instructions to process your request in accordance with the CCPA requirements. In general, you will need to provide proof that you are registered with the Attorney General, as required by law, and proof you have written authority to act for the consumer. You shall also provide the email address of the consumer you are representing so we can verify their identity or provide documentation that you have power of attorney for the consumer pursuant to Probate Code sections 4000-4465. We will not be able to honor requests without sufficient documentation that you are authorized to represent the consumer or that you are registered with the Attorney General.
9.7.4 Requests made on behalf of a "Household". If you would like to request personal information about your household, you must submit your request at http://privacy.cbs/managemyrights. We will contact you with further instructions to process your request. We will need to verify the members of the household, and in some cases, if a request raises security concerns for any household member, we may not be able to honor the request.
9.8 Financial Incentives. We do not offer any financial incentives for consumers to take any action or make any choices in using our services.
9.9 Non-Discrimination. We will not discriminate against you for exercising any of the rights described in this Privacy Policy. Specifically, we will not deny you goods or services or charge you different prices or rates for goods or services, including through the use of discounts or other benefits, or by imposing penalties.
9.10 California "Shine the Light" Law. Residents of the State of California may request a list of all third parties to which we have disclosed certain information during the preceding year for those third parties’ direct marketing purposes.
9.11 Exercising these Rights. For all requests under the "Shine the Light" Law, please submit your request at http://privacy.cbs/managemyrights. We will accept requests to exercise these rights only through this form with the proper subject line and complete and accurate information.
9.12 Contacting Us. You may contact us with questions about Your California Privacy Rights at Privacy@cbs.com or
Showtime Networks Inc.
1633 Broadway
New York, NY 10019
Attn: Legal Department, Privacy Inquiries
Nevada law requires website operators to provide a way for Nevada consumers to opt out of the sale of certain information that the website operator may collect about them. This information is limited to direct identifiers, such as your name, postal address, and email address. When Nevada consumers opt out of the sale of their information, website operators must ensure that the information is not sold to another business that will further license or sell the information to others.
If you are a Nevada resident and you would like to opt out of any possible sale of this information, please email us at privacyadministrator@showtime.net. For all requests, you must put the statement “Your Nevada Privacy Rights” in the subject field of your request. You must also include your full name, street address, city, state, and zip code. We will not accept requests via telephone, postal mail, or facsimile, and we are not responsible for notices that are not labeled or sent properly, or that do not have complete information.
This Privacy Policy is effective as of the Effective Date above. We may change this Privacy Policy in the future, and such changes will be effective upon posting, so we encourage you to review periodically the Privacy Policy applicable to each Service you use. The most current version of the applicable Privacy Policy (along with its effective date) will be linked from each of the Services. If you have registered an account with us for a Service and we make significant changes in the Privacy Policy for that Service, we will attempt to notify you by sending an email to the address you have registered for your account.
If you have any questions, comments or concerns regarding this Privacy Policy and/or our privacy practices, please contact us through the contact or help feature of the relevant Service or write to us at Showtime Networks Inc., 1633 Broadway, New York, NY 10019, Attn: Customer Care, or call our customer care department at (877)4-SHOWTIME ((877)474-6984).
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